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Department Shift Manager - Either Kitchen or Hospitality. Full-time hours with flexible shift patterns available - Must be 18 or over., Edinburgh
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Client:
Location:
Edinburgh, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
be9315f32b31
Job Views:
6
Posted:
25.06.2025
Expiry Date:
09.08.2025
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Job Description:
Overview
McDonald's is one of the most recognised brands in the world, and at the backbone of that brand is our commitment to core values: Serve, Inclusion, Integrity, Community, and Family. We are dedicated to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.
As a department manager, you will be responsible for shift work requirements by orienting, assisting, and coaching employees. You will ensure all standards are met by following production, productivity, quality, and customer service standards. You will monitor operations, reallocate resources, and solve operational problems.
You will manage a team of 100 or more employees within a multi-million-pound restaurant. You will be part of the management team driving your restaurant forward by building sales, increasing profitability, and delivering an outstanding customer experience.
This role is suitable for individuals with experience managing and leading teams in retail, hospitality, business, or customer-focused environments. The position involves working within a restaurant setting with flexible shift patterns, including weekends and bank holidays.
Position Requirements:
* Display leadership and role model customer-focused behaviours to delight our customers
* Deliver personalised service and connect with our customers
* Lead by example
* Adapt to customer needs through your team
* Answer customer queries, keeping up-to-date with food and promotion knowledge
* Use initiative, confidence, and problem-solving skills when interacting with colleagues and customers
* Treat all colleagues and customers with courtesy and respect
Position Attributes:
You will work various shifts, including breakfast and evening shifts, to gain experience in all aspects of the business.
Benefits include: Holiday pay, Service Awards, Pension scheme enrollment, Meal allowance, Employee discounts from top brands, and more...
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