Overview
Boathouse Reception - Soho Farmhouse at Soho House & Co. We are seeking an experienced Boathouse Reception to join our team at Soho Farmhouse (OX7 4JS). This front-facing role involves interacting with members, booking classes, and helping guests with their needs during their time at the Boathouse. The position may include overseeing the Gym on occasion; interest in fitness or transferable hospitality skills are helpful.
Soho Farmhouse is surrounded by 100 acres of Oxfordshire countryside. It features 114 bedrooms, gym, Cowshed Spa, pools, cinema, and multiple food and beverage outlets, including The Main Barn, Comfy Farm, Fancy Farm, Pen Yen, Blake’s Kitchen and The Little Bell.
The Role
We are seeking an experienced Boathouse Reception to join our team at Soho Farmhouse (OX7 4JS). This front-facing role involves interacting with members, booking classes, pool testing (training provided), replenishing stock, and ensuring members and guests have everything they need during their time at the Boathouse. You will also be required to oversee the Gym on occasion.
What We Are Looking For In a Boathouse Reception
* Strong interpersonal skills
* Customer/member experience focused
* Passionate about the industry
* 1-2 years’ experience in a busy high-profile spa facility or front-facing environment (preferred but not essential)
* Team player who communicates well with colleagues
* Punctual, reliable and trustworthy
* Sense of urgency
* Positive, proactive attitude
* Ability to multitask and work in a fast-paced environment
* Flexible and available for opening and closing shifts when required
Required Skills/Qualifications
* Flexible schedule and ability to work nights, weekends and holidays as needed
* Ability to multitask in a high-volume, demanding environment
* NPL qualification (Lifeguard) preferred but not essential
Physical Requirements
* Must be able to seize, grasp, turn and hold objects with hands
* Must be able to stand for up to 8 hours
* Fast-paced movements may be required to move around the club
* Occasionally kneel, bend, crouch and climb as required
Expected Working Hours
* Varying shift times across seven days, including evenings, weekends, openings and closings
* Average hours per week: 32-45
Subsidised transport
Subsidised transport rate from Chipping Norton (OX7) and Banbury (OX15 & OX16).
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Administrative
Industry
* Hospitality
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