Part of the Eastern Education Group
Email: recruitment@easterneducationgroup.ac.uk
Website: https://easterneducationgroup.ac.uk/
Salary and Hours
* Salary: £21,377 – £22,059 p/a actual (£25,185 – £25,989 p/a FTE) Dependent on qualifications and experience
* Permanent
* 37 hours per week
* Term Time + 1 week
Job Description
We are seeking a proactive and approachable Student Liaison Officer to join Eastern Education Group. In this key role, you will engage positively with students to promote a safe, inclusive, and respectful learning environment for all learners, including those with Special Educational Needs and Disabilities (SEND). You will be responsible for fostering positive behaviour, supporting student wellbeing, and responding calmly and effectively to any issues that arise on campus, at bus stops, or during break and lunchtimes, while demonstrating an understanding of the additional support needs some students may require.
You will use de‑escalation, restorative, and negotiation techniques to manage conflicts and support students in regulating their behaviour and emotions. You will monitor access to the site and work closely with staff, families, external agencies, local businesses, and the Police Community Support Officer to build strong relationships and a supportive environment, particularly for vulnerable and SEND students. You will also produce accurate reports to record incidents, monitor wellbeing concerns, and support effective decision‑making and safeguarding processes.
Qualifications
The successful candidate will bring excellent communication and relationship‑building skills, a strong understanding of safeguarding and inclusive practice, and good report‑writing abilities, along with experience of working with young people in mainstream and/or SEND settings. Educated to Level 3, you will be enthusiastic, flexible, patient, and able to use your initiative while working within Eastern Education Group policies and procedures.
Benefits
* Membership into Local Government Pension Scheme
* Family friendly policies and flexible working
* Access to our Employee Assistance Programme
* Employee wellbeing initiatives
* Free parking
* Company events
* Access to various memberships and discount schemes
* Learning and development opportunities, including staff development days
* Funded subject course development for your role
* Range of staff communities, including EDI and neurodiverse communities
* Career progression opportunities
Equal Opportunity Statement
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, gender, gender reassignment, disability, religion or belief, sexual orientation or age in accordance with the requirements of the Equality Act 2010.
Data Protection Statement
All data will be processed in accordance with the Data Protection Act 2018. For more information about how we access and use your information please visit our website.
Rehabilitation of Offenders Act Notice
This post is exempt from the Rehabilitation of Offenders Act. You will be required to undergo an Enhanced DBS check or Enhanced DBS check with barred list. If you have information to declare it may be protected under the Exceptions Orders and you may not be required to declare it. You will be asked to make a criminal conviction declaration if you are shortlisted for the post. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.
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