Connect2Luton are excited to recruit a Senior Licensing Officer on behalf of Luton Borough Council. Main purpose of position: Provide high level advice, guidance and technical support for the Licensing Service including acting as first point of contact for those enquiries and applications from service users on licensing matters. You will be responsible to: Deal with and progress a broad range of complex enquiries from a range of service users, from licence applicants the general public and all other service users. Refer matters as appropriate. Progress a caseload of applications in specialist areas of Licensing requiring close liaison with Senior Licensing Officers. This will include pre-application through to the provision of detailed and accurate information provided to deadlines for report preparation and decision making. Effectively maintain manual and computerised records including the operation of the Licensing data base, inputting, retrieving and manipulating data to provide accurate information in response to service requests. Ensure that data is available for planning, forecasting and compilation of reports, KPIs and statutory public registers. Liaise with external organisations to ensure that all pre-licensing or registration criteria are met and carry out inspections on licensed premises where required Investigate complaints and take appropriate action as required including issuing warnings, drafting reports for decision m...