We’re looking for an experienced Programme Manager with a background in highly regulated engineering environments such as medical devices, defence, aerospace, electronics, or contract manufacturing. This is a pivotal customer-facing role within our international organisation, combining commercial leadership, operational execution, and programme ownership. You’ll serve as the main point of contact for assigned customers—managing financial performance, delivery, contracts, working capital, and long-term account growth. Working closely with the Head of Programmes, you’ll shape strategic relationships and drive continuous improvement across diverse customer sites and divisions. What You’ll Lead Customer & Growth Own the operational and commercial relationship across key accounts, providing clarity, direction, and exceptional service. Lead the customer-focused team to secure short-term wins and long-term revenue opportunities. Use CRM, ERP and account management tools to drive visibility and performance. Strengthen NPS and customer satisfaction by understanding customer environments and industry pressures. Financial & Commercial Performance Maintain strong margins and operational profit across programmes. Keep EFACS, CRM and other business systems fully up to date. Deliver accurate forecasting: revenue, order intake, order book and profitability. Resolve pricing discrepancies quickly and t...