Join us as a Receptionist Office Administrator at Cavanagh Wealth Management
Our client, an award-winning service provider based in Inverness, is seeking an Office Administrator/Receptionist to join their team following a relocation to new premises. This role offers an exciting opportunity for a self-motivated individual with a warm, friendly manner to be the first point of contact for guests and clients, supporting the wider team with administrative and sales tasks.
Key Responsibilities
* Answer incoming calls and handle customer inquiries professionally and efficiently.
* Log service calls and assign jobs to engineers.
* Manage incoming and outgoing post and emails.
* Provide general administrative support including filing and data entry.
* Maintain accurate records and update customer information.
* Assist the sales team with pre- and post-sale customer interactions, including preparing quotes and liaising with finance providers.
What We're Looking For
* Experience in an office administrative or customer call handling role, or enthusiasm and willingness to learn.
* Excellent telephone manner and communication skills.
* Strong organizational skills and attention to detail.
* Practical thinking and sound judgment.
* Ability to multitask and remain calm under pressure.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
* A positive, team-oriented attitude.
What We Offer
* A supportive and friendly working environment within a local business.
* Training and development opportunities.
* Regular working hours in Inverness, Monday to Friday.
* Flexible hours for the right candidate, full-time or part-time.
* Pension scheme and private healthcare insurance.
* Local gym membership.
If you're interested, please contact Lyndsey at Global Highland.
Additional Information
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industry: Administrative and Support Services
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