Job description
Full Time, Permanent
Location: City Hall, Bristol (Hybrid working available).
Are you an inspirational leader with a passion for public service and a deep understanding of council tax? We are looking for a dynamic and forward-thinking individual to lead our Council Tax team within the Revenues and Benefits Service.
In this high-profile role, you will play a vital part in ensuring the effective collection and recovery of council tax against a backdrop of challenging Local Government finances. You will bring your expertise and strategic insight to deliver a high-performing, customer-focused service that balances strong collection rates with compassionate support for residents facing financial hardship.
You will have:
1. Proven leadership skills, with the ability to motivate, develop and inspire a team.
2. Extensive knowledge of council tax legislation and best practice.
3. A commitment to continuous improvement, being confident to challenge existing practices and drive innovation.
4. The ability to embrace innovative technology as we continue our journey to automate and improve the service.
5. Strong analytical and forecasting skills, with the ability to present robust data and insights to senior leaders and elected Members.
6. A collaborative and inclusive approach, with excellent communication and stakeholder engagement skills.
Whilst this post is based at City Hall in the centre of Bristol, the Revenues and Benefits service offers flexible hybrid working arrangements, with most of the team working remotely most of the time. You will be required to attend the office at least once per month or as otherwise required, to fulfil your responsibilities.
Why Bristol City Council?
At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.
Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.