Cambridgeshire, UK £35,000- £40,000 –, Permanent / Full Time We are looking for an experienced and self-driven CRM Specialist to join our team! As a CRM Specialist at Cambridge Creative, your main duty will be to provide business support and guidance working mainly within the HubSpot’s CRM Hub and other CRM platforms like Pipedrive & Dynamics 365 You will be working collaboratively with the Performance Marketing team to develop, utilise and measure seasonal and annual client contact strategies to ensure maximum penetration into the sales database while maintaining the optimal number of contacts to balance client Life Time Value and campaign ROI. Your role will be extremely important for client success, satisfaction, and ultimately, loyalty. There couldn’t be a better time to join Cambridge Creative, as we’re in a super exciting period of expansion across the entire business. Based in an attractive village location just outside the city, we’re a full-service marketing agency with a strong background in both B2C and B2B client portfolio. Responsibilities of a HubSpot CRM Specialist: Onboard new clients. Review existing clients and recommend improvements in sales, marketing and operational automation. Build sales pipeline, importing existing data and formatting. Build team views and dashboards. Works with team to configure workflows and design sequences in HubSpot to send mails based on several set of event triggers. Experience successfully managing projects involving tight deadlines, multiple stakeholders and many moving parts. Develops drip campaigns, landing pages, email templates, workflows, calls-to-action, etc. Maintains CRM marketing automation tool, ensuring data/list integrity; documenting procedures. Ability to work with team to troubleshoot technical and data issues with HubSpot and CRM as assigned by management. Must-Have: Experience using HubSpot. Experience with HubSpot process builder, building validation rules & workflows. Knowledge of Pipedrive and Dynamics 365 Exceptional data analysis, research, and problem-solving skills. Attention to detail and thoroughness are a must in completing work tasks. Flexible and able to quickly act under pressure. Excellent time management and organisation skills, with the ability to juggle multiple projects. Excellent written and oral communication. Strong technical aptitude, and high-level interest in internet technologies. Benefits of working for Cambridge Creative: Great opportunities to make the role your own and get involved with exciting projects in a fast-paced, creative, and fun office environment Competitive pay and pension 32 days holiday including bank holidays with annual increases for years of service Flexible working hours options available Investment in your growth with training and development opportunities Fast-growing company with plenty of room for career development Team building and staff days out Think you’ve got the skills we need? Apply today