What's involved with this role: Business Support Officer Job Ref: Stroud 5284604 Pay Rate: £14.82 per hour PAYE Hours per week: 37 hours per week, Monday –Friday Contract length: This opening assignment is for 3 months Location and postcode: Stroud, Gloucestershire, GL5 4UB Assumed office based Candidates must be available for immediate start In order to apply for this role you will have previous admin experience working in an office, ideally a local authority. Previous customer service experience is also needed. The role: We are seeking a Business Support Officer for a temporary role for approximately 3 months. The role will involve handling phone calls and performing administrative tasks, following appropriate training. Key accountabilitie s : Check fees and charges and contact customers to take payment Inputting electronic data, scanning, Idoxing, including applications, notifications, and competent persons Process correspondence and documents into building control systems Handling enquiries either by telephone, email or face to face Record site inspection requests in accordance with procedures Key requirements: Previous admin experience, ideally in a local authority Previous customer service experience Excellent written and verbal communication skills Excellent IT skills, including use of MS Office software and Document Management systems Ability to manage own time and workload Flexibility in approach Good team worker Ability to research and problem solve Excellent Customer Service skills How to Apply Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis—early submission is recommended. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us. Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. AD Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.