Are you a detail-oriented, organised, and proactive individual with a talent for keeping operations running smoothly? We're looking for an exceptional Administration Manager to join our team! If you thrive on coordinating processes, managing priorities, and supporting colleagues through efficient and effective administration, this is the perfect opportunity for you. We have a great opportunity available to join Novus, our prison education provider at HMP Oakwood, working as an Administration Manager. This role is offered on a permanent, full-time basis, working 37 hours per week. Who are Novus? Novus are a leading provider of prison education and have been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that include The Manchester College, MOL, Total People, UCEN, and LTE Group Operations. We are currently rated "Good" by Ofsted and have partnerships with over 1000 industry and employer partners, ensuring our learners secure their place as the movers and shakers of the future. Our business is growing year on year due to our continued success as a leading provider in prison education. Site Information HMP Oakwood is a Category C men's prison located in Featherstone, Staffordshire, near Wolverhampton. It is one of the largest and most modern prisons in the United Kingdom. The teams' aim is to create an environment in which staff and prisoners feel safe, and where causes of prison stress are minimised. The prison's mission is to provide a secure, safe, and rehabilitative environment that encourages positive change and prepares inmates for a successful reintegration into society. Role Responsibilities Please see the attached role profile for an overview of general role responsibilities. Specific details of the role are shared during the interview process. Skills, Qualifications and Experience To be successful in this role, you will need to: Effectively manage a small team of Senior Administrators Hold Level 2 qualifications in Literacy and Numeracy or be willing to gain within agreed timescales. Hold a Level 2 qualification related to ICT or Business Administration, or be willing to gain within agreed timescales, Hold a Level 3 Leadership and Management qualification or be willing to work towards within a reasonable timeframe (Desirable) Provide excellent customer service across a range of internal and external stakeholders Have experience contributing to an effective and efficient administration within a busy office environment. Have experience maintaining accurate electronic and paper-based data, using data recording systems as required. Have time management skills Demonstrate excellent communication and interpersonal skills Demonstrate up to date IT skills. Benefits 40 days annual leave plus 8 bank holidays 2 hours for wellbeing / personal development per week Significant Pension contributions (LGPS) Retail Discounts Employee Assistance Program Cycle to work scheme Safeguarding The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check. Equal Opportunities Statement Novus is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK's rich diversity and vibrancy. The closing date for this job advert is 16/06 /2026. However, sometimes the job advert may close early if we receive a good response!