Salary: £26,000 - 26,000 per year Requirements: Minimum 2 years experience working within an MSP (essential) Strong Microsoft 365 administration experience Experience supporting multiple clients and managing competing priorities Ability to troubleshoot both cloud-based and on-prem environments (including servers) Full UK driving licence and willingness to travel to client sites Someone who enjoys being onsite and working directly with customers Solid understanding of Windows OS, devices, and networking Strong communication and customer service skills A proactive mindset and willingness to learn Responsibilities: Providing 1st line support across a diverse client base Managing and resolving tickets in a fast-paced MSP environment Supporting Microsoft 365 tenants (user management, security, policies, troubleshooting) Working within cloud-first environments while supporting on-prem systems where required Troubleshooting endpoints, servers, networks, and connectivity issues Supporting a broad technology stack including IT, telecoms, and connectivity solutions Visiting client sites to deliver hands-on support, installs, and project work Assisting with onboarding, migrations, and project delivery Technologies: Cloud Support Microsoft 365 Security Windows Office 365 Mobile More: At Target Communications, we are a fast-growing, UK-based MSP helping businesses stay connected, secure, and efficient through modern technology solutions. We deliver a full range of services from IT and cloud to telecoms, connectivity, print, and security. Our team is looking for an experienced 1st Line IT Support Engineer who thrives in a fast-paced environment and wants to grow with us. We offer competitive salaries, a semi-annual bonus scheme, flexible working arrangements, and opportunities for professional development, all within a supportive team culture. last updated 16 week of 2026