Overview
Store Assistant - 12 Hours - Sweaty Betty
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. We empower, engage and inspire our consumers every step of the way. Our team members are the beating heart of our stores, bringing passion to ensure an amazing experience for every customer. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience.
Key Responsibilities
* Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
* Achieving sales targets and performance metrics.
* Interact with customers and educate them on our product, striving to build rapport and lasting relationships.
* Store standards – maintaining front and back of house, including visual merchandising, managing deliveries, stock replenishment, assisting with loss prevention, and adhering to health & safety procedures.
* Be responsible for cash management and adhere to all policy and procedures for security, health & safety, and stock accuracy standards.
* Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills And Abilities Required
* Flexible schedule and availability to work weekends and holidays
* Retail sales experience is preferred, but not required
* Passion for our brands and brand lifestyles
* Excellent communication skills
* A positive and professional attitude
* Enthusiasm to learn and to share product knowledge
* Ability to work well under pressure in a fast-paced, sales-driven atmosphere
US Candidates Only
* Performing duties consistent with the Company’s AAP/EEO goals and policies
* High School diploma or equivalent
Working Conditions
* Retail environment
Benefits
* Generous clothing allowance
* Excellent training & development opportunities
* Quarterly bonuses
* 60% off all Sweaty Betty merchandise
* 25 days holiday (pro-rated if working part-time)
* Refer a Friend bonus scheme
* Season Ticket Loan
* Access to Retail Trust - advice & support tool
* Dedicated budget to attend fitness classes (per store)
* Access to Sample sales
* Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
* Enhanced Family Leave policy
Equality, Diversity and Inclusion
We are committed to equal employment opportunities and to building a diverse and inclusive team. We strive to empower, celebrate different perspectives and continuously learn, develop and challenge ourselves and our partners.
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