Job Description
We are looking for a highly skilled Care Manager with a strong care background to join our team in Leigh. As our Care Manager, you will be responsible for the growth and development of our care service ensuring the delivery of outstanding quality care.
In this varied and challenging role, our Care Manager will be involved in:
• Working closely with the Director to coordinate the growth of a high-quality private domiciliary care service for older people in the local area
• Networking in the local community to raise awareness of the service
• Promoting the highest standards of care and service
• Managing a team to ensure exceptional service delivery and balanced workloads
• Ensuring the operation of quality control systems and performing quality assurance visits
• Reviewing and improving processes for effective service delivery
• Managing complaints and incidents, conducting investigations, and implementing improvements
• Promoting a positive culture aligned with the Home Instead ethos and values
We offer our Care Manager the following benefits:
• Competitive salary of £27,000 - £32,000 per annum, based on experience
• Opportunities for career growth and progression
• Rewards Scheme and social events for Care Professionals
• Employee support line
• Access to online discounts portal
• Laptop and work mobile phone
• Holiday entitlement: 20 days plus 8 statutory bank holiday.
To be successful, our next Care Manager will:
• Have extensive care experience with excellent customer service and people management skills
• Be commercially aware
• Demonstrate achievement of business growth targets
• Build good working relationships
• Possess strong organization and planning skills
• Be motivated to develop our care services
• Work well under pressure independently with minimal supervision
• Be flexible to participate in an on-call rota
• Hold a minimum NVQ Level 3 in Health & Social Care and be willing to work towards NVQ Level 5.
Qualifications
• Experience in a management role in health and social care is essential
• Strong leadership and communication skills, with the ability to motivate and inspire a team
• Excellent organisational and time management abilities, with a keen attention to detail
• Ability to work well and accurately under pressure
• Be responsive, agile and remain calm whilst dealing with multiple priorities
• Be flexible to meet demands of the business including participating in an on-call rota.
• Knowledge of relevant NI legislation and regulations governing the provision of care services.
• Good working knowledge of IT Systems with experience of Microsoft Office. The ability to work with large databases and virtual communication platforms whilst adopting new technologies where appropriate
• Possess the appropriate combination of qualification, experience as set in the Domiciliary Care standards.
Additional Information
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.This role is subject to DBS enhanced disclosure.