Job Description This is a permanant full-time position offering 30 hours per week. The position is based in the H&M Thistle Shopping Centre, Stirling. As a Sales Advisor Team Leader, you lead the way in direct customer service, store operations, and team development whilst supporting the management team to deliver the best experience for customers and colleagues. This role is a great step for those with some supervisory experience who wish to pursue a management role in H&M as a Visual Merchandiser or Department Manager. Key responsibilities: You are responsible for inspiring our customers by promoting campaigns, offers, and activities and by being commercially aware of H&M, other retailers, and the current environment. You are responsible for delivering a great customer experience that contributes to the sales and profit goals of your store. You support the store management team to create a great team, by leading the way and leading by example, and also ensuring that all colleagues deliver great garment care and store operations. You follow health and safety routines to promote the safety and well-being of all our colleagues and customers.