About Hyatt Hotels London Stratford
Hyatt Regency London Stratford and Hyatt House London Stratford are located in the vibrant Stratford area of East London within Westfield Stratford City, one of Europes largest urban shopping and entertainment destinations.
Together, the hotels offer 350 contemporary guestrooms and suites along with 14 versatile meeting and event spaces. The property welcomes a diverse mix of business and leisure travellers and is within walking distance of Queen Elizabeth Olympic Park and the London Stadium.
Dining experiences include Elondi Restaurant & Bar, offering modern British dishes influenced by the vibrant spirit of East London and made with locally sourced ingredients. Colleagues work in a dynamic and fast paced environment supporting both short stay and extended stay guest experiences in one of Londons most vibrant and fast evolving neighbourhoods .
Duties and responsibilities related to the Night Host role
Prepare, complete, and reconcile all Night Audit reports and documentation accurately
Oversee all Front Office operations during the overnight shift, ensuring smooth and efficient service
Manage the check-in process efficiently, issuing room keys and providing clear information on hotel facilities and services
Oversee the check-out process, including preparing bills, processing payments, and gathering guest feedback
Handle all payment methods confidently and following cash-handling procedures
Support Night Managers with additional operational and administrative tasks as required
About y ou
Previous experience in a front office role within the premium ho tel segment is preferred. You bring strong communication and organisational skills with a guest-focused approach. Familiarity with hotel management software is an advantage but not essential, and you are confident using standard computer applications.
Benefits you will enjoy as a Night Host
12 complimentary nights a year across Hyatt Hotels worldwide?
Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!?
Free m eals on duty in our colleague restaurant
Uniform provided and laundered complimentary
Headspace membership and access to our Employee Assistance Programme?
50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels?
Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide?
At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.
With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortunes 100 Best Companies to Work For.
At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.
Next Steps: Apply today for this Night Host role and start your journey with Hyatt Hotels!
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