Job Description
Sales Administrator - Lichfield\n\n📍 Location: Lichfield\n 💼 Salary: £25,000 per annum\n 🕒 Hours: 37.5 hours per week (Mon-Fri, 8:30am-4:30pm)\n 🌐 Hybrid Working: Option to work from home on Mondays and/or Fridays after training\n 📅 Holidays: 34 days including bank holidays\n 📈 Benefits: Pension (up to 5% matched), Life Cover (3x salary), Westfield Health Cash Plan, Cycle to Work Scheme, Christmas Savings Scheme, Purchase Leave Scheme\n\nAbout the Role\n\nWe are seeking a proactive and detail-oriented Sales Administrator to join our dynamic team in Lichfield. In this pivotal role, you'll provide essential administrative support to our Sales Team, ensuring smooth operations and excellent customer service. You'll be the go-to person for processing orders, managing queries, and maintaining accurate records across our systems.\n\nKey Responsibilities\n\nSales & Customer Support\n\nProcess invoices, credit notes, and customer returns\nHandle customer queries and complaints via phone, email, and CRM\nSupport External Sales Representatives with admin and data\nMaintain accurate records in SAP and other systems\nProduce paperwork for the Production TeamPurchasing & Supplier Liaison\n\nRaise and manage purchase requisitions\nResolve invoice discrepancies with suppliers\nMaintain q...