Overview
Our team is the best in the industry – is it time for you to join us? GAP Pump & Power Services Division provides advice, servicing, maintenance and repair for generators, dewatering & sewerage pump applications including a large range of hoses, settlement tanks and water processing solutions. The Mobile Hire & Sales Coordinator will act as the first point of contact at our depots, building strong customer relationships, understanding hire needs and ensuring we can meet them. This role will provide holiday, absence and staff shortage cover at depots within the region. This is a challenging, fast paced and rewarding role that provides a platform to grow and progress into management within GAP Group. This is a mobile role covering between Cardiff, Tewkesbury & Bournemouth and the successful candidate should be flexible on location; regular overnight stays are required.
Responsibilities
* Processing all hire desk administration including customer and supplier queries
* Managing approximately 40-50 incoming and outgoing hires per day
* Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
* Load checking vehicles and working effectively with the depot team of drivers and fitters
* Resolving customer complaints and supplier issues efficiently
About the role
Role summary and context: As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving the business' success by building strong customer relationships, understanding their hire needs and ensuring we can meet them. The Mobile Hire & Sales Coordinator will provide holiday, absence and staff shortage cover at depots within the region.
About You
Successful applicants should demonstrate the following:
* Previous experience of working within a high-volume hire desk role is essential
* Excellent customer service skills with a focus on increasing sales
* Effective communicator with strong organisational skills and attention to detail
* Proficient IT skills with working knowledge of MS Office including Outlook and Excel
* Full Driving licence
* Strong team player with the ability to work to own initiative
About Us
GAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. We are looking to recruit the best talent the industry has to offer. As a GAP employee, you'll enjoy benefits such as profit share, loyalty holidays, and a staff social fund.
Benefits
* Competitive salary and bonus scheme
* Company Car
* Up to 25 days annual leave plus bank holidays
* The option to buy up to 5 days additional leave
* Contributory Pension Scheme
* Life Assurance
* Employee Welfare Fund (Company-funded social events)
* Cycle to Work Scheme
* Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)
How to apply
If you fit the profile and are up for the challenge, we would love to hear from you. To apply, upload your CV and complete our short application form and we’ll take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
#J-18808-Ljbffr