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Customer Service Coordinator, Crawley, West Sussex
Client:
Location:
Crawley, West Sussex, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
1
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
Customer Services Coordinator
Wakefield, Yorkshire, WF2 7UA
Competitive salary + attractive benefits
At Miller Homes, we are building homes to create better places for people to belong, better homes for customers, and better communities for nature to thrive. We are committed to creating a better working environment for our team, fostering places where people and the planet prosper.
We are seeking a Customer Services Coordinator to join our Customer Services team in Yorkshire. The role primarily involves supporting the customer services department with administrative duties and coordinating activities.
Responsibilities:
* Ensure accurate and efficient data entry into the customer service system.
* Issue Miller documentation as needed to assist homeowners in understanding their new homes.
* Handle all incoming communications (calls, messages, emails, texts) professionally and within set timescales, recording interactions promptly.
* Maintain professionalism, courtesy, and dignity with customers, colleagues, and subcontractors, upholding company values in a pressurized environment.
Requirements:
* Experience in a customer service role, preferably within housebuilding, property, or construction sectors.
* Ability to produce concise and accurate reports in written or numerical form.
* Confident in verbal and written communication.
* Proficient in computer skills, especially Word and Excel, with strong administrative abilities.
What We Offer:
* Competitive salary
* 26 days annual leave plus public holidays and your birthday off
* Opportunity to earn a 10% bonus
* Company contributes 6.5% to your pension, along with other benefits
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