Recruit4staff are representing a well-established facilities management provider in their search for a Helpdesk Administrator to work at their head office in Manchester
Job Details:
1. Pay: £12.60 per hour
2. Hours of Work: 40 hrs per week, Monday to Friday, 8am to 4.30pm
3. Duration: Temporary (3 months initially, could be longer)
Job Role: The Helpdesk Administrator will work closely with the callouts team and the client administrator to ensure smooth coordination and efficient service delivery. Key responsibilities include accurate data entry into the CAFM system, managing service details and client quotes, running reports, and logging and maintaining callouts. The Helpdesk Administrator will also liaise with clients via email and phone, chase invoices and reports, and support the billing process.
Essential Skills, Experience, or Qualifications:
4. Previous experience working as an administrator in a similar company (Construction, Building Services, Facilities Management, Utilities, Vehicle Recovery Services)
5. Excellent knowledge of MS Word and Excel
6. Proven experience of commercial administration work
7. Excellent written and verbal communication skills
Advantageous Skills, Experience, or Qualifications
8. Experience using Maximo CAFM system
9. Knowledge of Facilities Management and Building Services sectors
Commutable From: Manchester, Stockport, Oldham, Dukinfield, Bredbury
Similar Job Titles: Helpdesk Coordinator, Administrator, Customer Service Administrator, Helpdesk Scheduler, Logistics Administrator