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Rostering and training specialist

Crawley
Virgin holidays
Training specialist
€80,000 - €100,000 a year
Posted: 6 May
Offer description

Job Details

Salary: Competitive per annum

Hours: Full time, 37.5 hours

Location: VHQ Crawley. Hybrid working with at least 3 days a week in the office.

Contract: Permanent

Closing Date: 11th May 2025

At Virgin Atlantic, we believe that everyone can take on the world, and it's our mission to become the most loved travel company. As we embark on this next exciting stage of our journey, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo.


In a nutshell

We’ve got an exciting opportunity for a Specialist to join our brilliant Training and Roster Planning team. Reporting to the Rostering and Training Optimisation Lead, you’ll play a key role in crafting compliant, efficient rosters for our flight and cabin crew while expertly planning their training assignments. It’s your chance to make a real difference in keeping our teams ready to soar!


Day to day

* Plan schedules and training assignments in line with Flight Time Limitations (FTL), Fatigue Risk Management (FRM), regulatory, and industrial requirements.
* Use tools like Jeppesen and AIMS to optimise crew assignments, ensuring full operational coverage while prioritising crew satisfaction.
* Adapt quickly to schedule changes and meet tight deadlines with precision and efficiency.
* Take ownership of performance reporting, identifying insights to drive improvements.
* Lead and implement continuous improvement initiatives to enhance rostering and training processes.
* Manage crew queries with care, providing timely and effective support.
* Support system testing (UAT) for updates and new features, ensuring seamless integration into operations.


About you

Are you highly organised and love tackling challenges head-on? If so, this could be the perfect role for you. To shine in this position, here’s what we’re looking for:

* Strong organisational and problem-solving skills to manage complex rostering tasks and adapt to last-minute changes or operational disruptions.
* Excellent communication and interpersonal skills to work effectively with crew members and various departments.
* Ability to work independently as well as collaboratively within a team, handling tight deadlines and high-pressure situations with resilience.
* Competent in Microsoft Office (Excel, Word, Outlook)

Although not essential, it would be great if you also had the following:

* Proficiency in crew management systems such as AIMS and Jeppesen, with a strong understanding of roster rules, crew flight time limitations (FTL), UK-CAA regulations, and Fatigue Risk Management (FRM).
* Detailed knowledge of pilot and cabin crew training requirements, including training sequencing, qualification management, and Crew Resources/Crew Logistics processes.

If this sounds like you, we’d love to hear from you!


Our recipe for leadership

At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here


Be yourself

Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, recruitment@fly.virgin.com feeling confident that we’ve got your individual considerations covered.

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