The largest privately owned mid-sized provider of bereavement services in the UK is looking for a Facility Manager to join their team.
Hours per week: 37.5 per week, over a flexible working contract (may include weekends).
Location: Chislehurst
Salary: 38K-43K (plus performance incentives).
Driving License: Full Licence Required
Position Overview:
As the Grounds Facilities Manager, you will lead, motivate and develop the Grounds and Maintenance teams, to ensure that the park and Gardens are maintained to a high standard all year round, with a genuine enthusiasm to help our families.
Strong leadership skills are required to achieve and deliver park objectives. The Grounds Facilities Manager, will ideally be from a landscape or horticultural background who will champion and promote exceptional customer service, within the teams they are managing.
Diary management and effective planning around required works are essential. Plus, providing support and guidance to your teams to achieve high volume output and productivity.
Key Responsibilities:
CUSTOMER SERVICE
Ensure the Grounds team consistently promotes the highest standard of professional customer service
All customer queries and complaints handled in a timely and compassionate manner and tracked via the operating system
Seek out opportunities to improve the parks environmental credentials
Ensure a 5-star first impression is created for customers through ensuring ...