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It support specialist

Dorking
Permanent
Optima Recruitment
It support specialist
Posted: 4 October
Offer description

Dorking Hybrid – 4 days in the office * Salary £55,000 * Holiday 20 days plus 2 weeks over Christmas and New Year * Hours 9am – 5.30pm * Travel 2-3 times a year - 5-7 days at a time About the role: To manage and maintain our clients IT systems, infrastructure, and software applications, ensuring seamless internal operations and external communications. This includes overseeing computers, networks, websites, databases, and the TruOffice platform. Key Responsibilities: Network & Systems Support * Maintain and troubleshoot internal communications networks (LAN/WAN/Wi-Fi). * Monitor system performance, backups, and data security. * Ensure reliable internet access and network connectivity across the organization. Website Management * Oversee the functionality, updates, and basic troubleshooting of company websites. * Liaise with web developers or external agencies for more complex updates or redesigns. Hardware & Software Support * Provide day-to-day support for desktops, laptops, printers, and other hardware. * Install, configure, and update operating systems and business-critical software. * Manage software licenses and ensure compliance. TruOffice System Management * Support and administer the TruOffice platform. * Act as the key internal contact for TruOffice-related issues or updates. * Train staff on how to use TruOffice efficiently. ...

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