Join to apply for the Sales Administrator- 12 month FTC role at Fortune Brands Innovations.
We are currently looking for a Sales Administrator to join our busy team in Westerham.
Hours of Work: Part-time hours available, 12 months FTC.
As a Sales Administrator, you will play a vital role in supporting our company's strategic objectives. You will ensure that customers receive exceptional service at all times by providing them with both technical and product information. Your responsibilities will include managing customer enquiries and orders, processing purchase orders, and addressing customer concerns with sensitivity and effectiveness. You’ll develop a deep understanding of our products, maintain professionalism in your interactions, and work closely with our external Sales Team to promote our offerings actively.
Pay and compensation
Pay range: This range is provided by Fortune Brands Innovations. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities
* Provide exceptional service to customers by offering technical and product information.
* Manage customer enquiries and orders.
* Process purchase orders.
* Address customer concerns with sensitivity and effectiveness.
* Develop a deep understanding of products and maintain professionalism in interactions.
* Collaborate with the external Sales Team to promote offerings.
Requirements
* Experience in a B2B sales support or customer service role.
* Proficiency in MS Office and knowledge of customer databases.
* Strong organisational skills and a professional approach to communication.
* Ability to handle conflicts and resolve customer issues efficiently.
* A proactive attitude with a passion for delivering outstanding customer service.
Benefits
* 33 days holiday (inclusive of Bank Holidays)
* Employee Assistance Programme
* Annual Incentive Plan Bonus Structure
* Life Assurance
* Health & Wellbeing Programme, including health cash plan and employee assistance
* Pension Plan
* High St Reward Scheme
* Refer a Friend Programme
* Free Parking
* Frequent Technology User Free Eye Care
* Flexible working model
* Employee Recognition Programme
About Fortune Brands Innovations
Fortune Brands Innovations is a US-based company with a dynamic portfolio of leading brands for homes worldwide. Our specialist kitchen and bathroom division includes distinguished British brands and cutting-edge technology. With a strong commitment to design, innovation, and craftsmanship, we endeavour to deliver premium products and excellent customer service throughout the supply chain. Join us and be part of a team that values collaboration, growth, and positive contributions!
If you think you are suitable for this exciting Sales Administrator role, please apply now! Your future awaits, and we can’t wait to meet you!
Job Details
* Seniority level: Entry level
* Employment type: Contract
* Job function: Sales and Business Development
* Industries: Manufacturing
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