Role: Debt Recovery Officer Location: Sale M33 Hybrid: 2 days office & 3 days working from home Term: Permanent Hours: 35 Hours per week, Monday - Friday Salary: Up to £29,000 DOE + benefits This is an exciting role for a Sale based client on a permanent basic for a Debt Recovery officer. Do you have excellent communication skills? Do you follow a take through to end result? Key Responsibilities of this Debt Recovery Officer: · Proactively managing a portfolio of accounts to reduce rent arrears. · Negotiating agreements/payment plans where appropriate. · Working closely with your residents to achieve the right outcome. · Make referrals for support and provide advice and information. · Identify when to take legal action as appropriate, completing legal paperwork and attending court when required. · To carry out evictions where possession has been obtained. · Build excellent customer and stakeholder relationships, both internal and external. · Achieve targets and KPIs. · Making outbound and taking inbound calls. Skills and experience of the Debt Recovery Officer: · Excellent customer service skills are essential for this role. · Good verbal and written communication skills. · Strong time management & organisation skills. · Build rapport and gain trust of your residents. · Confi...