Conferene Office Sales Manager - Cambridge Salary -56k per annum Immediate Start Office based Prodominately Mon to Fri Onsite Parking A historic venue and premier conference destination is seeking an ambitious and results-driven Conference Office Sales Manager to lead our conference sales operation. This pivotal role will shape the commercial success of our events business, driving over 4 Million pound in annualised revenue while delivering exceptional client experiences.
About the Role
As part of the Conference Office Sales managementteam and reporting directly to the General Manager, you will lead a dedicated conference sales team and work collaboratively across departments to ensure seamless delivery of events. This is a hands-on Conference Office Sales leadership position requiring a balance of strategic vision, commercial acumen, and operational excellence.
Your mission: to attract new clients, strengthen existing relationships, and consistently exceed revenue targets, all while upholding the exceptional service standards.
Key Responsibilities
Drive Revenue Growth: Develop and execute sales strategies to achieve or exceed conference and event booking targets of circa 4 Million pound annualised.
Client Acquisition and Retention: Prospect for new business, manage inquiries, conduct site visits, and build strong, lasting client relationships.
Team Leadership: Manage, train, and inspire a reactive conference sales team, alongside marketing and administrative support.
Operational Excellence: Oversee event planning from initial enquiry through to post-event follow-up, ensuring seamless handover to operations.
Commercial Management: Lead budgeting, forecasting, pricing, contract negotiations, and financial reporting to deliver profitability.
Marketing and Promotion: Collaborate with marketing to design and deliver campaigns, including digital, social, and traditional channels.
System Optimisation: Maintain and enhance CRM and property management systems to support efficiency and data-driven decision-making.
Client Relationship Programme: Implement and deliver account management strategies for key and prospective clients.
Benefits
36 days annual leave, inclusive of Bank Holidays.
Full sick pay for 3 months and half pay for another 3 months
Defined benefits pension schemes
Support for health & mental wellbeing
Discounts on shopping
Rental deposit scheme
Public transport season ticket loans
About You
We are looking for a commercially astute leader with:
- Proven experience in conference and events sales, preferably within a hospitality or heritage venue.
- A strong track record of exceeding revenue targets and developing successful sales strategies.
- Excellent leadership and team management skills, with the ability to inspire and motivate.
- Exceptional communication, negotiation, and relationship-building abilities.
- Strong organisational and analytical skills with experience in budgeting, forecasting, and reporting.
- A client-focused approach and passion for delivering outstanding service.
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