Company Overview
Based in Bristol, our small, but friendly team have grown our business rapidly over the past couple of years. Now, servicing a variety of contracts we are recruiting for a Exam Centre Co-ordinator to support our Invigilation team.
Job Overview:
You will be managing our busy exam portfolio ensuring all contracts are staffed and delivered according to requirements and client practices.
Duties will include:
* Preparation of daily exam delivery.
* Staff planning/rotas including sickness and holiday cover.
* Ensuring contract compliances.
* Supporting various teams with delivery.
* Assessment scheduling.
* Exam Invigilation.
This position is full time 37.5 hours a week Monday – Friday with occasional Saturdays, earlier starts and later finishes during certain weeks of the year.
Required Skills and Experience:
* Strong communication and interpersonal skills.
* Confident with IT systems in order to perform approved IT troubleshooting.
* Administrative proficiency with computer systems.
* Excellent spoken and written English.
* Prior customer service experience, preferably in a client-facing role.
* Prior supervisory experience.
* Ability to build rapport and maintain relationships with diverse clientele.
* Attention to detail and the ability to work autonomously.
* Self-motivation and reliability, with excellent time management skills.
* Working in a fast-paced and high-pressured environment.
Security Requirements
Please note that the security clearance required in this role requires candidates to
* Hold a current UK, EU or Commonwealth passport with Indefinite Leave to Remain (or equivalent)
* You must be a UK resident with a minimum of 5 years continuous residency in the UK and be able to provide 3 year checkable UK work history.
* Enchanced DBS checks and financial checks via credit agencies will be carried out.
Job Types: Full-time, Permanent
Pay: From £28,000.00 per year
Benefits:
* Company pension
* Cycle to work scheme
* Employee discount
* Free parking
* On-site parking
Experience:
* Customer service: 2 years (preferred)
* Team leading: 2 years (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person