Job Description
About KBH
KBH Building Services, established in 2014, delivers construction and property maintenance services across Greater London and the East for a number of large social housing providers. Our work includes responsive maintenance, void refurbishments and fire safety works, delivered with a strong focus on quality, reliability and client satisfaction.
We’re a tight, committed team that takes pride in doing things properly. People who do well here are organised, proactive and comfortable taking ownership. We work to a high standard and provide the systems, processes and support needed for people to perform well in their roles.
The Role
We’re looking for an Operations Coordinator to take ownership of routine reporting and system administration across a busy social housing maintenance operation. The role is centred around keeping operational data accurate, reporting consistent and day-to-day processes organised.
You’ll be responsible for producing and maintaining regular operational reports, working within our job management system (Oneserve), and ensuring key information is accurate and up to date. Alongside reporting, you’ll support practical operational admin and help keep internal processes running smoothly.
This role suits someone structured, detail-focused and comfortable working with data. You’ll work closely with the Operations Director and wider team and will quickly become the go-to person for reporting and coordination.
This role will be based full-time in our Loughton (IG10) office.
Key Responsibilities
* Produce weekly and daily operational reports (WIP, overdue works, performance tracking)
* Extract, check and maintain accurate data across systems and spreadsheets
* Support reconciliation and tracking of operational information
* Maintain internal trackers, records and system accuracy
* Support onboarding of new starters and help them get set up on systems
* Manage practical admin including uniforms, PPE, ID badges and access records
* Flag issues early and follow actions through to completion
Skills & Experience
* Strong Excel skills are essential, including filters, lookups and pivot tables.
* High attention to detail and a structured approach to work.
* Confident working with operational systems and data.
* Able to manage recurring tasks reliably and keep information accurate.
Experience within social housing, repairs and maintenance or a similar operational environment is strongly preferred. Experience with job management systems such as Oneserve or similar would be beneficial but isn’t essential.
Package
Salary circa £30,000
Up to 5% matched pension
Office-based in Loughton
Start date March / April
How to Apply
Apply via LinkedIn or send your CV across for an initial chat.