Bars Team Leader
Location: Hoar Cross
Hall, Staffordshire
Contract Type: Full-time, Permanent
Reports to: The Bars Manager
At Hoar Cross Hall, we pride
ourselves on delivering exceptional guest experiences in a stunning spa and
hospitality environment. Our award-winning facilities, beautiful surroundings,
and commitment to excellence make us one of the UK’s leading luxury spa
destinations.
Here at Hoar Cross Hall our aim is
to treat our guests as a friend of the family and to create positive memorable
experiences during their stay or visit to the Hall and Spa.
Our purpose is to hire people with
passion and positivity. We train you for skill, nurture you to grow and achieve
your goals….
The Role
We’re looking for an enthusiastic
and motivated Bars Team Leader to join our Bars team at Hoar Cross Hall, part
of the Hiddenwell collection. This is a fantastic opportunity for someone
passionate about exceptional guest service and high-quality beverage
experiences to lead our busy bar operations.
As Bars Team Leader, you’ll play a
key role in ensuring smooth day-to-day running of our bar outlets, maintaining
high standards of presentation, efficiency, and service delivery. You’ll lead
by example, supporting and developing the bar team while ensuring every guest
enjoys an outstanding experience.
Key Responsibilities
* Overseeing the daily operation of all bar areas,
ensuring smooth service and exceptional standards.
* Leading, coaching and motivating the bar team to
deliver outstanding customer experiences.
* Maintaining stock control procedures, including
ordering, rotation, and accurate reporting of wastage.
* Supporting the Bars Manager in creating innovative
drinks menus and seasonal promotions.
* Monitoring compliance with licensing laws, health
& safety, and food hygiene standards.
* Managing rotas and staffing levels to ensure
optimal service delivery.
* Handling guest feedback professionally, ensuring
quick and effective resolution.
* Maintaining bar cleanliness, presentation, and
atmosphere to reflect our luxury standards.
* Promoting teamwork and professional development
across the department.
About You
We’re seeking someone who is:
* Have previous experience in bar or restaurant
leadership (supervisory experience preferred).
* Is passionate about mixology, cocktails, and
premium beverage service.
* Be a confident communicator with excellent customer
service skills.
* Be organised, proactive, and able to lead a team in
a fast-paced environment.
* Be knowledgeable about Health & Safety, COSHH,
and licensing compliance.
* Have the ability to be flexible to work evenings,
weekends, and shifts as required.
Additional Information
* Full-time – 37.5 hours per week
* Working 5 out of 7 days a week
* £13.75 per hour
* Full flexibility is key as you will be expected to
work as and when necessary to meet the needs of the team and the business
such as working evenings, weekends, and Bank Holidays
Why Join Us
* Work in a picturesque, historic estate with a focus
on luxury and high standards in hospitality
* Complimentary Spa Day on work anniversaries at any
of our company spas
* Free meal provided daily through our staff canteen
* Complimentary use of leisure and spa facilities
* Access to the Employee Assistance Program
* 30% discount on overnight stays and spa days
* Discounts on food, drink and retail across our
venues
* Pension scheme
* Free Parking
* Refer-a-Friend scheme
* Excellent Induction and training programme
* Perkbox Online benefits and discounts
* On-line Doctor support (appointments/prescriptions)
* A fun, supportive and inclusive work environment
with loads of development opportunities
People say you can’t choose
your family, well we choose you to be part of ours!