This is a great opportunity to take on the next steps in your hospitality career and lead a Food & Beverage team at The Duke's Head, Surya Hotels, reporting to & working with the hotels Senior management team to maximise guest experience. In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘Ownership with Personality’ values.
The Duke’s Head sits proudly at the heart of King’s Lynn’s historic Tuesday Market Place, a setting steeped in centuries of tradition and local life. The Duke's Head Hotel continues to be a destination of choice. Guests unwind and enjoy the very best of local produce, served across our acclaimed restaurant, relaxed lounge and vibrant buzzing bar.
To be a successful Food & Beverage Team Leaderyou will need;
* Proven experience working within a Food & Beverage team; previous leadership experience is advantageous
* A passion for driving and improving standards across all food and beverage areas, with strong attention to detail
* Commitment to delivering best‑in‑class guest experiences with warmth and personality
* Ability to lead, inspire, train, and motivate a team while maintaining high standards in a fair and consistent manner
* Lead service from the front, including taking guest orders, serving food and drinks, processing payments, and delivering excellent customer service
* Ensure all site service standards are met and lead the team to do the same, creating a great guest experience
* Strong knowledge of serving coffee, alcohol, and wine in both bar and restaurant environments
* Responsibility for opening and closing shifts, including cash ups and end‑of‑day sign‑offs
Now you know what we are looking for in aFood & Beverage Team Leader, below is what we offer you:
* Increasing annual leave – up to 33 days!
* Flexible working hours
* Up to 50% off meals and stays across our UK hotels!!
* On-site parking – where available
* 24/7 Employee Assistance Programme – support whenever you and your family need it!
* Stream access – draw or save your wages as you earn
* Development programmes to help you rise into a true ‘Hospitality Superstar’
* Apprenticeships, training and internal promotion opportunities
* Bike and cycle to work scheme
* Retail and supermarket discounts
* AE Pension
As a Company within Flying Trade Group's family of businesses we own and run 13 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group, come join us!
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