Case Manager
An opportunity has become available for a Case Manager to join our team at ABC. This role will involve managing applications from inception through to completion and is a fantastic opportunity to join an established growing financial service provider.
Main responsibilities include, but are not limited to…
* Managing a pipeline of cases pro-actively to ensure swift completion of applications
* Liaise with brokers and clients to assist obtaining the required documents and supporting information to expedite the completion of loan applications
* Manage expectations and deadlines whilst providing an excellent service that encourages repeat business
* Provide support to the Business Development Manager including answering telephone calls and dealing with correspondence via email and via post and set up meetings
* Deal with broker queries and keep brokers up to date with the progress of their applications.
* Prepare HOT's, AIP's and various documentation
* Ensure that data including tracking of calls, correspondence and visits are accurately entered and managed within the company's CRM system
* Attend and contribute to internal meetings
* Submit weekly progress reports and ensure data is accurate
* Obtain property information and valuation quotes
* Deal with MLA and carry out initial searches
* Ad hoc administration and projects
Requirements:
* Good Understanding in Lending / Mortgage or Secured Loan Process
* Experience in managing case load and processing applications quickly and effectively
* Commercially aware with excellent interpersonal and communication skills
* Independent, organised and able to work on your own initiative, with a flexible approach to work
* Proactive in your approach to the role and keen and confident in managing the process
* Experience dealing with a high-volume workflow and prioritising accordingly
* Excellent organisational skills
* Good PC Skills and Microsoft Office Knowledge
* Excellent written and verbal English
* Ability to multitask and accuracy
* Mature outlook
* Good work ethic
* Hard working Team Player
* Previous experience in Bridging, Underwriting or lending experience is a must
Salary: 25 – 35k (Depending on Experience)
Location: Borehamwood
Hours: 9am – 5.30pm
Alternative Bridging Corporation is an equal opportunity employer and welcomes applicants from diverse backgrounds. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: £25,000.00-£35,000.00 per year
Benefits:
* Casual dress
* Company events
* Company pension
* Cycle to work scheme
* Life insurance
Ability to commute/relocate:
* Borehamwood WD6: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Do you have bridging experience?
* Have you worked in Financial Services?
* Please confirm you are happy with a full time office based role
Experience:
* Administrative: 1 year (required)
* Case management: 1 year (required)
Work Location: In person