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Client:
Telent
Location:
hemel hempstead, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
3
Posted:
14.05.2025
Expiry Date:
28.06.2025
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Job Description:
Location: Southampton
Job type: Full time, permanent
Job ref: 1415
Telent's Network Services division is looking for a Cloud Engineer to join our Engineering team based in Southampton. This role offers the chance to work with a skilled team of Cloud, Network, and Security specialists, supporting your growth and development with exposure to challenging projects.
The Cloud Engineer will develop and maintain relationships with internal and external customers, providing proactive service and acting as a bridge between engineering and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.
Our Technology Teams at Telent are committed to advancing digital infrastructure across the country. Join us to innovate and develop networks and systems that impact millions, helping to keep the nation's infrastructure connected and protected 24/7.
Cloud Engineer - Responsibilities:
* Train internal staff and customers on products and solutions.
* Support Professional Services and Sales within Network Services.
* Monitor customer incidents and report on accounts as needed.
* Identify trends, security threats, and technical bulletins impacting customers.
* Manage documentation and technical information related to customer platforms and Telent Cloud Services.
* Follow internal and external processes for tasks, reporting, and change management.
* Assist with PoC scenarios, Type Approval activities, and lab testing.
* Create TA, POC, RFC, WI, and SoW documentation.
* Review engineering documentation peer-wise.
* Lead pre-staging of equipment for customer sites.
* Participate in customer meetings and reviews.
* Ensure accurate and timely timesheet submissions.
* Maintain certifications aligned with role objectives.
* Complete overtime and expenses accurately.
* Adhere to GDPR and security policies regarding data and information handling.
Who you are:
The ideal candidate will have an interest in Cloud technologies, including some Azure cloud knowledge, Linux, MS SCCM, and MS Exchange. You should possess a strong work ethic, a can-do attitude, and experience in supporting environments like IT Managed Services. On-premise Cloud Services experience is also desirable.
* VCP 6.x-DCV (Desirable)
* MCSA: Microsoft Windows Server 2016 or above
* Knowledge of Networking Concepts
* Microsoft SQL Server 2016+ (clustering, availability groups)
* Azure MFA and Identity Services
* Microsoft System Configuration Manager
* Microsoft Exchange Server 2016+
* VMware vCloud Director knowledge
* Leadership qualities and a proactive approach
* Strong communication skills
* Problem-solving passion and technical mindset
* Ability to work independently or in a team
What we offer:
A dynamic career with opportunities across sectors and technologies. We value diversity and inclusion, fostering a culture where everyone can thrive. Benefits include:
* 26 days annual leave plus public holidays, with buy/sell options
* Company pension scheme
* Family-friendly policies
* Health and wellbeing support
* Discounts through Telent Reward scheme
* Ongoing development and support
Our values:
* Be Inclusive
* Take Responsibility
* Collaborate
* Be Customer-focused
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About Telent:
Telent is a leading technology company specializing in critical communications and digital infrastructure. Join us to make a real impact, working with over 3,000 dedicated professionals committed to excellence.
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