We are seeking a Head of Housing and Development to join our team and support people to overcome homelessness through strategic leadership, service growth, and transformational housing provision. Working within the Housing department, you will play a key role in ensuring high quality, safe and person‑centred supported housing services are delivered effectively, alongside driving future housing development opportunities.
Key Responsibilities
* Inspirational leadership, motivating and building high‑performing teams
* Commitment to resident outcomes and supporting individuals with complex needs to rebuild and move forward
* Leading a forward‑looking housing strategy and service vision
* Bringing property development plans to life to develop new housing and facilities
* Maintaining operational excellence and compliance, including budget management and regulatory standards
Key Competencies
* Compelling and articulate communicator, able to inspire teams, present confidently to Boards and negotiate effectively with external partners
* Strong strategic thinker with the ability to set direction, manage ambiguity and drive change
* Ability to manage competing operational and strategic priorities, work under pressure and meet deadlines
* Business development skills with the ability to identify opportunities, develop proposals and build partnerships
* Financial literacy with experience managing complex budgets, interpreting financial data and modelling viability
* Genuine passion for working with people experiencing homelessness, addiction and complex needs, motivated by making a real difference to individual lives
* Natural team leader who leads by example, builds trust and brings out the best in others
* Visionary and entrepreneurial approach, able to set a clear direction for housing services and pursue opportunities with confidence
* Flexible, resilient and solutions‑focused with a positive “can do” attitude
* Committed to making a positive difference in the lives of vulnerable adults
* Degree level education or equivalent Level 4+ professional qualification in a relevant discipline such as housing, social care, management or the built environment
* Substantial experience of working with people with complex needs, including those affected by addiction, with a strong understanding of the organisational and practice implications
* Experience of property development, capital project management or leading new build/refurbishment schemes
* Experience of managing large budgets (£2m+) including rent setting, viability modelling and grant funding
* Demonstrated track record of inspiring, motivating and developing high‑performing teams within a people‑centred service environment
Desirable
* Additional relevant professional qualifications such as CIH membership
* Experience of property acquisition and asset management
* Experience of working within the voluntary or third sector
* Knowledge of Homes England frameworks and RSH regulatory standards
Benefits
* Competitive employer pension contribution
* Employee Assistance Programme with counselling and virtual GP services
* Discounted gym memberships, Blue Light Card eligibility and savings across YMCA Bournemouth facilities
* Discounts on holiday clubs, swimming lessons, children’s activities, café purchases, room hire, wellbeing services and accommodation stays
Safeguarding and Compliance
The role has a statutory, occupational requirement to ensure the safety and welfare of all children, young people and adults at risk that they may come across using our services. The post holder will take responsibility for ensuring safeguarding children, young people and adults at risk as a priority and follow both YMCA Bournemouth safeguarding policy and BCP Safeguarding Children Partnership and Dorset Safeguarding Children Partnership statutory guidance.
Employment will be subject to satisfactory references, right to work checks and a Disclosure and Barring Service check. If the role involves regulated activity with children or adults at risk, employment will be subject to an Enhanced level DBS check prior to commencement. All other applicable roles will be subject to a Basic level DBS check prior to commencement.
The YMCA is an Equal Opportunity Employer. We are committed to the active promotion of equal opportunity, both in the provision of services and as an employer of paid and unpaid workers.
If you have a disability and require any adjustments to support you during the application or interview process, or within employment, please contact us directly.
Please note we do not offer sponsorship opportunities with employment. Applicants must have the legal right to work in the UK and provide appropriate documentation as required.
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