We are looking for an experienced GP assistant / administrator, with excellent IT, time management and organisational skills to work part time between 24-32 hours per week.
The role of GP assistant was developed to relieve the administrative burden on GPs and enable them to focus on patients clinical needs.
As part of the wider team in general practice, General Practice Assistants provide a support role, carrying out administrative tasks, combined in some areas with basic clinical duties if required.
The employment will be part of the ARRS role for GP assistant for the SWAN PCN, working at Cutlers Hill Surgery., The post holder provides comprehensive administrative and clerical support to clinical staff and the wider practice team, ensuring the smooth and efficient running of daily operations. Responsibilities include accurate data entry and read coding of patient information into the clinical system, extracting and coding key details from correspondence, and maintaining up-to-date electronic records through scanning and document management.
The role supports clinical triage by prioritising tasks, arranging appointments, referrals, diagnostic tests and follow-ups, and managing workflow to maximise GP capacity. The post holder allocates tasks for clinical review, processes referrals including two-week wait pathways, manages routine clinical correspondence such as DNA letters, and responds to Choose and Book queries and general patient enquiries promptly.
Acting as a key liaison between GPs, clinicians, patients, and external agencies, the role promotes coordinated patient care. Duties also include processing practice post and emails, redirecting correspondence appropriately, and collaborating with hospital teams, social services and community providers.
In addition, the post holder oversees administrative aspects of QOF, including patient recalls and liaison with clinical staff to support targets. The role produces activity reports using SystmOne, runs monthly recall searches, supports online patient access, and ensures effective task tracking across teams.
Cutlers Hill Surgery is seeking a proactive, organized, and forward-thinking GP Assistant/ Administrator to join our highly skilled and friendly administrative team. This is a fantastic opportunity to work within an established, progressive practice committed to innovation, collaborative working, and delivering excellent patient service.
You will join a well-coordinated team including other administrative staff, Care Coordinators, receptionists, clinical staff, and management personnel, working collaboratively to maintain the high standards of our practice.
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