Why Apply? Competitive salary with bonus scheme Opportunity to shape the operational strategy of a growing business Clear career progression pathways Early Friday finish office closes at 1pm Work in a supportive and professional environment with senior leadership exposure About the Company We are a dynamic and expanding professional services firm with ambitious plans for the future. Known for our client-first approach and commitment to excellence, we are now seeking an experienced Operations Manager to play a central role in driving efficiency, supporting staff, and ensuring the business continues to grow and thrive. About the Role The Operations Manager will be responsible for overseeing the smooth day-to-day running of the firm, supporting both staff and management to deliver exceptional service. This role is both strategic and hands-on, requiring strong leadership, organisational ability, and a focus on continuous improvement. Key Responsibilities Manage and coordinate the firms daily operations, ensuring processes run efficiently and in compliance with standards Oversee billing, timesheet reporting, and financial performance monitoring Work with department heads to allocate resources effectively and track project deadlines Lead, coach, and support teams to maintain high performance and professional growth Develop and enhance internal systems, processes, and use of technology Provide financial oversight, including budgeting, reporting, and performance analysis Act as a main contact point for clients on operational matters Collaborate with senior management on business planning and development projects Your Skills & Experience Proven track record in an Operations Manager or similar role within accountancy, legal, or professional services Strong leadership skills with the ability to manage people and processes effectively Commercially astute with experience in budgets, reporting, and financial analysis Highly organised, proactive, and adaptable to change Strong communication and interpersonal skills with the ability to influence across all levels Skills: Operations Management