Our client is a well-established, international business that's passionate about design, innovation, and making every customer interaction feel genuinely special. As they continue to grow, they're looking for a Customer Experience Specialist to join their friendly UK team based in Horsham. This is a fantastic opportunity to join a company that truly values its people, celebrates creativity, and puts care at the heart of everything it does. Whether you're a second-jobber looking to build your career in an office environment or an experienced professional ready to hit the ground running, this role offers the chance to thrive in a supportive and dynamic setting. With a global footprint across 90+ markets, they've built a reputation not only for their beautiful products but for the way they treat their customers - and their team. The Package: Salary: £27,000 - £29,000pa DOE Monday - Friday, 8am - 5pm (1hour lunch) Location: Horsham + hybrid working (2 days from home, 3 days in the office) Benefits: company bonus, 25 days holiday + bank holidays, free parking, private medical insurance & sick pay! About the Role: You'll be at the centre of it all - helping customers, supporting the sales team, and keeping operations running smoothly. If you enjoy variety in your work, take pride in delivering excellent service, and love being part of a close-knit team, this role could be a perfect fit. Key Responsibilities...