Join us at Mercure Sheffield Parkway, where life pulses with passion
As a pioneer in the art of responsible hospitality, the Mercure is part of Accor Group which has more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist.
Job Description
As a Food & Beverage Supervisor you will be responsible for leading teams to deliver great hospitality across our Restaurant, Lounge Bar, Meeting Rooms and Event space.
* Supervise daily food and beverage operations
* Ensure compliance with health and safety regulations
* Coordinate staff schedules and manage shifts
* Address and resolve customer complaints and inquiries
* Monitor inventory levels and order supplies as needed
* Maintain high standards of service quality and efficiency
* Train and mentor new staff members
* Conduct regular inspections to ensure cleanliness and organisation
* Collaborate with other departments to achieve overall success
Skills
* Leadership
* Customer Service
* Team Management
* Inventory Management
* Point-of-Sale Systems
* Health and Safety Compliance
* Conflict Resolution
* Effective Communication
Qualifications
* Experience in a food and beverage industry
* Strong leadership and team management skills
* Exceptional customer service skills
* Proficiency in managing inventory and operating point-of-sale systems
* Ability to work in a fast-paced environment and handle stressful situations
* Excellent communication and interpersonal skills
* Knowledge of regulatory health and safety standards
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Job Types: Full-time, Permanent, Zero hours contract
Pay: £26,000.00 per year
Benefits:
* Canteen
* Company pension
* Employee discount
* Free parking
* On-site gym
* On-site parking
Work Location: In person