Role Overview
A fantastic opportunity has emerged for a car driving Temporary Accommodation Visiting Officer to join one of our most improved Local Authority clients (Slough Borough Council) in a temporary vacancy for the next three months (with every possibility of being extended should you perform well), working from their Berkshire office 3 times a week. This role will pay £30.00 per hour (Umbrella) to the successful candidate.
Role Description
In this role you will ensure that households placed in temporary accommodation (TA) by Slough Borough Council are living in accommodation that is safe, suitable, and meets statutory standards. The role includes carrying out regular visits and suitability assessments, preventing and detecting fraud, and working with households and providers to improve accommodation standards. The post-holder must understand the impact of living in temporary accommodation, including bed and breakfast accommodation, on individuals and families.
Reporting Structure & Working Hours
Reporting into the Head of Temporary Accommodation & Housing Allocations, this is a full time role for 37 hours per week (Monday to Friday) and your responsibilities will be:
Suitability and Property Assessments
* Conducting regular visits to temporary accommodation, including bed and breakfast and nightly paid accommodation.
* Completing suitability assessments in line with legislation and council policy.
* Identifying health and safety risks, overcrowding, disrepair, or poor management and escalating concerns.
* Ensuring accommodation meets required standards and take action where it does not.
Resident Engagement and Support
* Engaging sensitively with households in temporary accommodation.
* Demonstrating understanding of the impact of temporary accommodation on wellbeing, mental health, family life, and children's education.
* Identifying safeguarding concerns and making appropriate referrals.
Fraud Prevention and Detection
* Verifying occupancy and household composition during visits.
* Preventing, identifying, and reporting potential housing-related fraud.
* Working with internal teams to protect public funds.
Monitoring and Partnership Working
* Maintaining accurate records and reports.
* Working collaboratively with internal teams and accommodation providers.
* Contributing to service improvement and reduction of bed and breakfast use.
Experience, Knowledge and Personal Attributes
Experience of dealing with residents in a face to face setting, as well as having a sound knowledge of homelessness, welfare benefits and temporary accommodation suitability would be a real advantage for this post. A car driver and owner would be highly desirable, but not essential.
Recruitment Details
Only applicants who feel they meet the above criteria and can start on short notice (1-2 weeks maximum) need apply, as our client is keen to hire for this role as soon as possible
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