A leading technology-enabled organisation in the UK is seeking a Major Incident Manager to join their team in Leeds. This permanent role focuses on driving delivery capability and ensuring service efficiency within an ITIL framework. Key responsibilities include acting as the escalation point for IT Incidents, conducting post-incident reviews, and ensuring effective communication with clients and suppliers. Applicants should have substantial experience with ITIL and be willing to travel, with flexible availability for on-call duties. #J-18808-Ljbffr