Marks Consulting Partners are currently looking for a Tenancy & Housing Officer to work with one of our Housing Association clients in London. What the Job Will Be Doing * Delivering a front-line housing management service across a supported living portfolio, ensuring high standards of tenancy and property management * Supporting tenants with learning disabilities and autism to sustain their tenancies and live independently * Managing tenancy and leasehold responsibilities, including tenancy sign-ups, verification checks and ongoing tenancy support * Carrying out regular property inspections and ensuring properties are maintained to a safe and high standard * Responding to tenancy issues including anti-social behaviour, complaints and safeguarding concerns * Providing advice on housing options, rights and welfare benefits to support sustainable housing outcomes * Working closely with social workers, families, landlords and support providers to ensure effective housing solutions * Monitoring performance targets including voids, arrears and service standards * Ensuring repairs and maintenance issues are reported and resolved within agreed timescales * Maintaining accurate records and reporting across housing systems * Building strong relationships with internal and external stakeholders to support service delivery and continuous improvement What You Will Need * Experience working within a housing officer, tenancy management or supported housing role * Experience supporting vulnerable individuals, ideally those with learning disabilities or autism * Good knowledge of housing options, tenancy management and relevant legislation * Strong understanding of safeguarding and risk management * Excellent communication and interpersonal skills * Ability to manage a varied caseload and work independently * Strong organisational skills with the ability to prioritise workloads effectively * Experience working with multi-agency partners and stakeholders * Full UK driving licence and access to a vehicle