Job Description
We are currently working with a Main Motorcycle Dealership who are looking to recruit an experienced Aftersales Advisor to join their growing team, Our client prides itself on delivering a consistently high standard of customer care at all time. This position will also be covering some Parts Advisor duties.
As a Aftersales Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
Aftersales Advisor Duties include;
1. Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
2. Advise on estimated costs of repairs and work to be undertaken
3. Sell additional products as appropriate to customers’ needs
4. Advise on timescales and collection arrangements
5. Produce job cards on in-house computer system
6. Update customer and vehicle records
7. Document all warranty work in accordance with manufacturer policy
8. Preparation and completion of invoices
For this Aftersales Advisor position you will have;
9. At least 2 years’ experience working as a Service Advisor
10. Full driving licence
11. Excellent communication skills
12. Excellent Customer Service skills