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Property claims director

Farringdon (GU34 3)
Time Appointments
Director
Posted: 27 September
Offer description

We are working on behalf of a fast-growing Insurtech TPA who are looking for a Property Claims Director to join their team! This is an exciting opportunity for an experienced leader to join as a Property Claims Director, heading up a team of professionals and shaping the future of claims management. As a Property Claims Director, you’ll lead a team of claims specialists handling a diverse portfolio of agriculture and property claims. Using your expertise, leadership skills, and a tech-driven mindset, you’ll drive operational excellence, deliver outstanding client service, and ensure compliance with industry standards. Key Responsibilities: * Leading and managing a team of claims professionals across agriculture and property. * Driving performance, achieving operational targets, and exceeding client expectations. * Implementing best practice claims handling processes (intake, investigation, evaluation, settlement, and recovery). * Analysing claims data to identify trends, risks, and opportunities for improvement. * Acting as escalation point for complex or disputed claims, ensuring effective resolution. * Overseeing reserving practices, fraud prevention, and compliance with legal/regulatory standards. * Building strong relationships with farmers, landowners, brokers, policyholders, and other stakeholders. * Attracting, training, and developing a high-performing, collaborative team. * Partnering with internal teams to improve systems, processes, and client outcomes. Previous Skills & Experience: * Minimum Dip CII (or working towards). * 10 years in insurance claims management (property, agriculture, liability, or motor with bodily injury preferred) and at least 6 years’ leadership experience. * Comfortable using and evolving claims systems to boost efficiency and outcomes. * A natural leader who values collaboration, empathy, and professional development. * Able to balance big-picture strategy with hands-on detail. Benefits: * Generous health insurance plan * Pension scheme with employer contributions * Private medical and dental insurance * Competitive holiday allowance plus bank holidays * Professional qualification support (CII exams fully funded after qualifying period) * Fully remote working to support work-life balance * Apple laptop, dual monitor, and all equipment provided

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