Job summary
We are looking to recruit 3 x Digital Product Specialists who will undertake the role of functional expert for 1 or more Digital Clinical Systems.
You will have responsibility for ensuring the products are quality assured following rigorous testing, project management of technical and implementation work streams, and overseeing implementations.
This will involve close working with clinical and administrative staff across the organisation, and with regional and national partners.Suitable candidates will be organised, enthusiastic, motivated and able to work closely with staff at all levels to promote the use of available products and ensure optimal use. In addition, candidates should be passionate about how Digital systems improve quality of care and patient safety.The post holder will be part of the Digital Applications team within the Digital Services Directorate and will work with Project Managers, other Digital Product Specialists, Systems Developers, IT Trainers, QA Analysts and Infrastructure and Service Management teams.
Digital Services are integral to the Health Board's clinical services plan, and play a key role in supporting thousands of staff to provide effective services. We help clinical staff manage and monitor patients throughout their care through the provision of digital applications, infrastructure, intelligence and processes.
Main duties of the job
The post holder will:Lead on the system configuration to enable use by the service(s).Take a lead role in the documentation of product requirements and user designs to reflect business needsManage implementations, including upgrades and patches, assisting with development of project plans, risk registers and regular update reportsLead on the development of communications, training and testing plansActively promote the product's benefits and implementation plansYou will need to demonstrate a passion for technology and digital working and its use to improve patient safety and care. Candidates will also need to have a general understanding of clinical information systems including the ability to undertake business analysis as part of the system life cycle, identifying opportunities to streamline business processes through the introduction of digital technology.The successful candidate will also demonstrate excellent communication and interpersonal skills, and will be able to demonstrate the ability to lead and work effectively with teams of clinicians and other health professionals.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Details Date posted
23 May 2025
Pay scheme
Agenda for change
Band
Band 6
Salary
£37,898 to £45,637 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
130-AC080-0525
Job locations
Swansea Bay University Health Board Headquarters
1 Talbot Gateway
Port Talbot
SA12 7BR
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification Qualifications and Knowledge Essential
* Educated to degree level or equivalent experience plus further experience equivalent to post graduate diploma level
* IT Training qualification or equivalent experience
* Evidence of continuing professional development, education and training
Experience Essential
* Demonstrable experience testing and validating clinical information systems
* Experience of quality assurance / business analysis / systems administration
* Experience of working as part of a team across software development, training and implementation environments
* Experience and understanding of strategic information and IT issues within a large organisation
* Experience training and communicating with a range of individuals/teams
Desirable
* Previous experience of implementing clinical systems within the healthcare environment
* Experience of using a project management methodology (e.g PRINCE2)
Aptitude and Abilities Essential
* Ability to use verbal, written & presentation skills to communicate complex information to range of individuals/teams
* Ability to plan and organise project implementation tasks
* Competent in the use of MS Office applications
* Ability to understand service needs and logically specify data integration / workflow solutions across multiple systems and scenario
* Awareness & understanding of change management issues
* Ability to make judgment using a range of information and/or situations
* Ability to motivate individuals/teams
* Track record of delivering high quality work in demanding timescales
Desirable
* Welsh Language Skills
Person Specification Qualifications and Knowledge Essential
* Educated to degree level or equivalent experience plus further experience equivalent to post graduate diploma level
* IT Training qualification or equivalent experience
* Evidence of continuing professional development, education and training
Experience Essential
* Demonstrable experience testing and validating clinical information systems
* Experience of quality assurance / business analysis / systems administration
* Experience of working as part of a team across software development, training and implementation environments
* Experience and understanding of strategic information and IT issues within a large organisation
* Experience training and communicating with a range of individuals/teams
Desirable
* Previous experience of implementing clinical systems within the healthcare environment
* Experience of using a project management methodology (e.g PRINCE2)
Aptitude and Abilities Essential
* Ability to use verbal, written & presentation skills to communicate complex information to range of individuals/teams
* Ability to plan and organise project implementation tasks
* Competent in the use of MS Office applications
* Ability to understand service needs and logically specify data integration / workflow solutions across multiple systems and scenario
* Awareness & understanding of change management issues
* Ability to make judgment using a range of information and/or situations
* Ability to motivate individuals/teams
* Track record of delivering high quality work in demanding timescales
Desirable
* Welsh Language Skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name
Swansea Bay University Health Board
Address
Swansea Bay University Health Board Headquarters
1 Talbot Gateway
Port Talbot
SA12 7BR
Employer's website
https://sbuhb.nhs.wales/ (Opens in a new tab)
Employer details Employer name
Swansea Bay University Health Board
Address
Swansea Bay University Health Board Headquarters
1 Talbot Gateway
Port Talbot
SA12 7BR
Employer's website
https://sbuhb.nhs.wales/ (Opens in a new tab)
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