We're looking for a skilled and motivated Service & Repair Engineer to join our Operations Team. You'll be responsible for servicing and repairing assistive equipment such as:
* Ceiling hoists
* Height-adjustable baths and basins
* Changing couches
* Other specialist mobility equipment
Responsibilities
* Complete service and repair tasks to a high standard
* Maintain van stock and drive safely
* Communicate effectively with clients
* Record work using our ERP system (Simpro)
* Respond to emergency repairs
* Share best practices and support team training
* Timely completion of services and repairs
* High first-time fix rate
* Positive customer feedback
* Weekly vehicle checks
Qualifications
* Ability to follow service instructions and wiring diagrams
* Fault-finding skills using electrical test meters
* Experience with power tools and working safely at height
* Strong problem-solving and attention to detail
* Positive, proactive attitude
* PASMA, SSSP, CITB, or IPAF certifications (training available)
* Basic IT skills and tablet use
* Full UK driving licence & Enhanced DBS check
* Physically fit and able to work independently
* Experience with mobility equipment (preferred)
Benefits
* Full training provided (Simpro + equipment)
* Occasional overnight stays covered with hotel & allowance
* 21 days holiday + Bank Holidays (up to 26 days with service)
* Supportive team environment with growth opportunities
At Multicare, we're passionate about improving lives through assistive technology. With decades of experience in the healthcare and mobility sector, we provide high-quality equipment and services to hospitals, care homes, schools, and private residences across the UK. Our mission is simple: deliver exceptional service, technical expertise, and compassionate support.
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