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Customer service team lead: coach, optimize & deliver

Stroud (Gloucestershire)
Ecotricity
Service
€37,500 a year
Posted: 21h ago
Offer description

Ecotricity is seeking a Customer Service Team Leader in Stroud to lead a team of up to 15 agents. You will be responsible for coaching, developing your team, and ensuring exceptional customer service. This role requires strong leadership and problem-solving skills, with the opportunity to influence company practices. The position offers a hybrid working model with at least 3 days on-site, comprehensive benefits including healthcare, and a commitment to sustainability. Join us in making a difference!
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