Co‑ordinator - Emergency Out of Hours Service
Glenrothes, Fife, United Kingdom.
Contract type: Permanent.
Location: Bankhead Central, Glenrothes – requires travel across Fife.
Proposed interview date: Week commencing 6 July 2026.
Responsibilities
* Take responsibility for the overall coordination of the shift, ensuring effective decision‑making and safe practice.
* Provide direction, advice and support to Social Workers and Assistants.
* Assess incoming information and determine appropriate responses to risk.
* Arrange and oversee urgent assessments and interventions.
* If you hold a Mental Health Officer Award, act as the designated Mental Health Officer (MHO) during operational hours.
* Support staff attending emergency situations, including attending where required.
* Promote effective multi‑agency working with Police, Health and other partners.
* Maintain oversight of recording and ensure accurate and timely documentation.
* Contribute to the ongoing development and quality of the service.
* Contribute to the learning of relief social work staff, acting as a mentor and offering supervision where required.
Shift Coverage
* Evenings and weekends.
* Overnight on‑call / standby arrangements.
* Public holidays.
Qualifications
* A Degree / Diploma in Social Work or equivalent.
* Mental Health Officer (MHO) accreditation and experience would be advantageous; significant post‑qualifying experience within statutory social work and another postgraduate award (Practice Teaching/Education, Child Protection, Adult Support and Protection) will be considered.
* Strong knowledge of Child and Adult Protection processes and relevant legislation.
* Ability to lead practice, assess risk and make complex decisions under pressure.
* Experience of supporting and guiding others within a professional setting.
* Strong communication skills, including advising, influencing and working collaboratively.
* Ability to prioritise competing demands and maintain oversight in high‑pressure environments.
* Experience of effective multi‑agency working.
* Competence in IT systems and maintaining accurate records.
* Ability to travel throughout Fife.
Additional Requirements
* Required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme before appointment.
* Role requires SSSC registration; you will have three months to apply for registration after appointment.
* If appointed, you must start your registration as soon as possible and be registered within the required six months.
* If you need to achieve a qualification to maintain your SSSC membership, you must complete the qualification within the specified timeframe.
Benefits
* A key leadership role within a specialist social work service.
* Access to continuous professional development and training.
* Membership of the Local Government Pension Scheme.
* Access to a wide range of employee benefits and discounts.
* The opportunity to lead practice and decision‑making in critical situations.
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