Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

Customer service technician

Wolverhampton (West Midlands)
Adecco
Customer service technician
£13.69 an hour
Posted: 3 December
Offer description

Join Our Team as a Technician!

Are you ready to make a difference in your community? We are seeking a dedicated Technician to join our team at the Civic Centre in Wolverhampton. This is a fantastic opportunity to contribute to essential services while developing your skills in a supportive environment!

Position Details:

Contract Type: Temporary
Hourly Rate: £13.69
Contract Length: 6 months
Start Date: January 5, 2026
Working Pattern: Full Time (37 hours per week)
Dress Code: Smart

What You'll Do:
As a Technician, you will play a vital role in ensuring that services run smoothly and efficiently. Your responsibilities will include:

Accurately assessing and determining liability for council tax and business rates in less complex cases.
Evaluating entitlement to housing benefit and council tax support for straightforward claims.
Handling customer inquiries face-to-face, via telephone, or in writing with professionalism and care.
Maintaining accurate data from various sources for future retrieval, ensuring compliance with business needs.
Taking appropriate actions to keep the Council Tax, Business Rates, and Income Collection databases up to date.
Adhering to the Council's Constitution and Codes of Conduct.
Participating in staff development and continuous professional training.

What We're Looking For:
To be successful in this role, you should:

Have a keen eye for detail and a commitment to accuracy.
Be able to communicate clearly and effectively with customers and colleagues alike.
Demonstrate a strong understanding of confidentiality and data protection regulations.
Be adaptable and ready to undertake a variety of tasks as directed.
Possess a positive attitude and a willingness to contribute to service improvements.

Why Work With Us?

Be part of a team that values your contributions and supports your professional growth.
Engage in meaningful work that directly impacts the community.
Enjoy a friendly and collaborative working environment.

Additional Information:
This position is subject to a satisfactory Disclosure and Barring Service (DBS) check. We are committed to inclusive practises and welcome applications from all backgrounds.

If you are enthusiastic about making a positive impact and meet the qualifications outlined above, we would love to hear from you!

Ready to make a difference? Apply now and kickstart your career as a Technician with us!

Join us in our mission to create a better community for all! Your journey starts here!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

If you have not heard back in 5 working days your application has been unsuccessful.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

Apply
Create E-mail Alert
Job alert activated
Saved
Save
Similar job
Customer service technician
Wolverhampton (West Midlands)
Customer service technician
£13.69 an hour
See more jobs
Similar jobs
Adecco recruitment
Adecco jobs in Wolverhampton (West Midlands)
Service jobs in Wolverhampton (West Midlands)
jobs Wolverhampton (West Midlands)
jobs West Midlands
jobs England
Home > Jobs > Service jobs > Customer service technician jobs > Customer service technician jobs in Wolverhampton (West Midlands) > Customer Service Technician

About Jobijoba

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location
  • Jobs by Keywords

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2025 Jobijoba - All Rights Reserved

Apply
Create E-mail Alert
Job alert activated
Saved
Save