Customer Service Receptionist Permanent Full-Time (Monday to Friday – 8:00am to 6:00pm inc half hour unpaid lunch, every third Saturday 8:00am – 12:00pm) Salary - Competitive Southampton Must have experience in the automotive industry We are assisting our client – a family run business – in recruiting a Customer Service Receptionist to join their friendly team in Southampton. This role operates in the heart of our business, therefore you will be enthusiastic, dynamic with a passion for delivering excellent customer service that will contribute to our clients ongoing success. Duties: * Greeting visitors in a friendly manner and directing them appropriately. * Raising T cards for all bookings and creating jobs * Obtaining order numbers to include authorisation of work and regular process updates * Liaise with Workshop Control to notify of work arriving and waiting to be commenced * Planning of scheduled servicing and Tacho/MOT bookings * Completing Night Board and confirming customer attendance * Processing and checking retail invoice costings * Send jobs for final order approval and then onto accounts for payment * Ensure all keys are correctly tagged with vehicle details * Monitor, Log and control the use of Courtesy details * Representing the business with professionalism. Skill Requirements: * Excellent telephone manner and computer skills. * Pro-active approach. * Taking pr...