Join to apply for the Front of House Manager role at TieTalent.
We are seeking a Front of House Manager to oversee the customer-facing aspects of our restaurant. Key responsibilities include managing reservations, table allocations, ensuring customer satisfaction, resolving complaints, recruiting and training staff, creating work schedules, maintaining a clean and welcoming environment, and ensuring compliance with health and safety standards. This role is vital for the continued success of The Owl.
Skills Required
* Leadership & Communication: Ability to motivate and guide the FOH team.
* Customer Service: Dedication to providing excellent service and handling guest interactions effectively.
* Problem-Solving: Skill in resolving customer complaints and operational issues professionally.
* Financial Acumen: Understanding of budgets and costs to ensure profitability.
* Organisational Skills: Ability to manage multiple tasks, schedules, and staff efficiently.
* Marketing, upselling, and promotion.
* Networking.
* Knowledge of fine dining and wine pairing is an advantage.
* Hold a Personal License certification or be willing to obtain it.
The Benefits of Working at The Owl
* Competitive salary
* Share of gratuities
* Pension scheme
* 30 days holiday
* The opportunity to work in a growing and exciting business
* Staff meals
Additional Information
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management
This job posting is active and accepting applications.
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