Description Who we're looking for We are currently seeking a dynamic Operations Specialist to join our People & Culture team based in Horsham. This is a chance to be part of an exciting journey as we establish a center of excellence in HR operations, paving the way for us to innovate the way we manage operational processes by bringing together our London and Horsham teams. As an Operations Specialist, you will play a pivotal role in providing a comprehensive HR service to our HR Business Partnering Team. Your responsibilities will encompass a wide range of administrative, operational, and project management support. From ensuring the accuracy and efficiency of HR processes to managing human resources information and system transactions, you will be at the forefront of delivering professional and top-notch HR services. By maintaining high standards and adopting best practices, you will help shape the way we deliver HR services and drive positive outcomes for our employees and the business as a whole. To excel in this role, you should have 3 to 5 years of experience in a HR administrative or operations role. This position is perfect for someone who is eager to further develop their career in this field and is passionate about making a difference in HR operations. We are looking for an Operations Specialist to join our team on a Fixed Term contract for 12 months. About Schroders We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. The base At Schroders, we're known for doing things differently. That's why we’re building a home for the ambitious in Horsham, West Sussex. You’ll get the all the benefits of being part of a world-leading FTSE 100 company. But you’ll also get the support of being part of a genuine local community. If you’re looking for opportunities that match your ambitions, you’ll find them right here in Horsham. What you'll do In summary, the role will involve: Managing the employee life cycle, including new joiners, leavers, and transfers, as well as related data and documentation using the Oracle HR system. Supporting global HR operations and ensuring standardised, efficient, and effective processes HR Administration Administer the entire employee life cycle process including joiner, transfer and leaver process. Take responsibility of the new joiner onboarding and first day induction processes. Manage employee and line manager queries as the first point of contact on a wide range of HR queries. Liaise with the payroll team to process salary adjustments and other employee life cycle events on a monthly basis. Provide support for continuous monitoring and managing the MiFID process. Manage the invoicing process for various HR services in a timely manner. Develop, maintain, and improve HR process manuals and global operational process documentation, ensuring clarity, accuracy, and ease of use for all stakeholders. Undertake HR projects as required, including providing active support in User Acceptance Testing (UAT) for changes to systems, processes, and the implementation of new HR systems, ensuring they meet business and user requirements. Assist the HR Business Partnering Team with the development and maintenance of human resource policies and procedures. Collaborate with cross-regional HR teams to support global HR operations workstreams, ensuring standardised processes, policies, and practices are implemented effectively and consistently across regions Provide support for internal and external audits, ensuring timely delivery of accurate data, documentation, and process insights as required. Train other team members on processes, systems, and best practices as and when required to ensure consistent knowledge and skill development across the team. Support year end compensation processes. Provide cover for other HR Operations Specialists during absences to maintain continuity. Data Management Manage and ensure the data integrity of records in the HR system. Maintain the electronic employee filing system. Provide support for standard and ad hoc reports. Work closely with global teams to consolidate data for reporting and decision-making. Ensure data processes are aligned with global compliance and data privacy standards. Employee Relations Provide note taking support in investigations for disciplinary and grievance procedures. The knowledge, experience and qualifications you need Attention to details and a deep understanding and appreciation of data accuracy Process-oriented mindset with a focus on the end goal Excellent administrative, organizational and multitasking skills Excellent communication skills (written, verbal, listening) Proficiency in IT skills (Word, Excel, PowerPoint). Appreciation for confidentiality in handling HR and development matters Outstanding client service skills Collaborative team player with a track record of delivering results Self-motivated and able to work independently towards agreed-upon goals Understanding of HR operational processes in a large organization Demonstrated curiosity and passion for learning about Asset Management/Financial Services The knowledge, experience and qualifications that’ll help Working knowledge of Oracle HR system CIPD qualification We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics.