Job overview
Deputy Imaging Administration Manager
Department: Imaging
Band 5 - £29, - £36, per annum
Full-time 37.5 hours per week, all MKUH roles will be considered for flexible working
Are you interested in working in a progressive imaging department that’s embracing AI across every aspect of the service and modelling lean staffing designs?
We are looking for an energetic and proactive Deputy Imaging Administration Manager to support the leadership and smooth running of our busy imaging department. You will play a vital role in problem-solving and ensuring operational excellence by leveraging all aspects of AI and digital innovation. This is a fantastic opportunity to connect and collaborate closely with our senior leadership team to drive the department forward.
If you’re ready to take on a leadership role in a forward-thinking, innovative setting, we want to hear from you!
For further information and to arrange an informal visit please contact Tracey Woodwards, Imaging Administration Manager at
Interview date: 20 and 21 August
Main duties of the job
We have a fantastic team ready for you to lead and manage as we strive to achieve our KPIs together. You’ll need enthusiasm and creativity to foster a positive and collaborative working environment
Join us in a department at the forefront of innovation, where cutting-edge AI technology is transforming the way we deliver exceptional patient care. Our team is dedicated to continuous improvement, embracing new tools and strategies to streamline services and enhance outcomes.
Our new imaging centre, along with our expanding CDC locations, offers a dynamic and diverse environment. We see administration & clerical as central to delivering outstanding imaging services.
Our department operates 24/7 for CT and X-ray services, and we are working towards comprehensive 12/7 coverage across MRI and ultrasound.
Working for our organisation
"We Care We Communicate We Collaborate We Contribute"
"They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%" (NHS Staff Survey ).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
1. Free on-site parking
2. Free tea and coffee
3. Great flexible working opportunities
4. Discounted gym membership
5. Lease car scheme
6. Generous annual leave and pension scheme
7. On site nursery (chargeable)
8. Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
Detailed job description and main responsibilities
9. On a day-to-day basis, to serve as the deputy, in the line management of the entire imaging administration team involved in duties such as reception, appointment scheduling, patient pathway navigation and secretarial duties throughout trust sites (i.e., acute hospital site, community diagnostic services, etc).
10. To provide an administration and clerical function across imaging that can fulfil the needs of the service and the Trust in terms of key performance indicators, quality and financial targets.
11. To support waiting list management (i.e., DM01), 2 Week Wait and Cancer performance, as well as scheduling and booking of appointments for patients to access imaging at the Trust, based on clinical priority followed by date of referral.
12. Able to ensure appropriate procedures and Trust Policies are adhered to at all times and that standards of performance are set, monitored, maintained and developed to meet operational needs.
13. To ensure co-ordination and effective functioning of the administration team across imaging, as well as providing business and personal assistant support to Clinical Director of Imaging, Head of Imaging, ionising radiation operations lead, and non-ionising radiation operations lead.
14. Acting in a discreet manner as gatekeeper to the Clinical Director -Imaging and the Head of Imaging by monitoring the email inbox for the Head of Imaging, using initiative to delegate, action tasks and manage their calendars.
15. Expect to specifically lead, manage, develop and maintain an effective and quality focussed secretarial and patient pathway navigator service to consultant radiologists, referral teams and provide ad hoc secretarial assistance to the wider imaging management teams (i.e., section heads and above).
16. It is essential that the post holder can act as a pivotal role for all communication with patients, professional imaging colleagues, internal hospital departments and external agencies (i.e., imaging networks, department of health, NHS England) to ensure continuity of patient care.
17. This role also involves the facilitation of meetings for the Departments’ senior team, including meeting organisation, the writing and circulation of an agenda and papers and the taking / distribution of accurate minutes.
18. You will be expected to manage their workload making independent decisions regarding the prioritisation of incoming work according to the demands of the department.
19. The role will consist of both cross sits (acute hospital/community diagnostic centres/main office off-site location) and hybrid working (designed trust work location and from home).
20. Contracted hours of work may be rostered across 08:00-20:00, 7 days per week on a non-consecutive basis.
Please refer to the job description for further details
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.